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Frequently Asked Questions (FAQs)

General Information:

What is BackPocket?

BackPocket is a versatile business tool designed to offer a fully customizable user interface tailored to individual company needs. It seamlessly integrates various functionalities, from real-time hail damage data to Google Maps integration and effective lead tracking.

How do I get started with BackPocket?

Simply contact us through our contact page to set up a meeting.

Is BackPocket mobile-friendly?

Yes, BackPocket is designed to be accessible across various devices, ensuring you can manage your business operations on the go.

Benefits and Features:

How can BackPocket benefit my roofing business?

With our hail data feature, roofing professionals can gain instant access to the latest hail damage information for any location in the US, enabling them to provide timely roofing solutions and capitalize on new business opportunities.

How does the Google Maps integration work?

BackPocket's integration with Google Maps allows users to effortlessly navigate to client locations, plan optimal routes, and reduce travel time, ensuring more efficient client visits.

Can I customize the user interface of BackPocket?

Absolutely! BackPocket believes in the uniqueness of every company. Our platform offers a customizable user interface, ensuring that the digital workspace aligns perfectly with your business's specific needs. The developers at BackPocket will work hand and hand with you in order to make sure the application meets your team's needs.

How can BackPocket assist with lead tracking and management?

Our app combines communication and lead tracking functionalities. You can connect with clients through integrated calling, emailing, and texting, and efficiently manage and nurture your leads, all within the same platform.

Billing and Payments:

Do I have to pay for the development of the application?

At BackPocket, we're confident in the value and potential of our product. We believe in it so much that we do not charge you for the development of the application. You're only invoiced when the application goes live. This reflects our commitment to delivering a tool that truly meets your needs before any payment is involved.

Are there any additional costs for updates or new features?

We continuously aim to enhance BackPocket's functionalities. While regular updates are included in your subscription, some major new features might come with additional costs. We will always notify our users in advance.

Support and Security:

Is my data secure with BackPocket?

Data security is our top priority. We employ state-of-the-art encryption and security measures to ensure all your information is stored securely.

How do I report issues or get support for the app?

For any assistance, you can reach out to our dedicated customer support team through the "Contact Us" section on our website.